Unreliable Network – ZADIG Smart

Unreliable Network

Edge network security is ineffective without reliability, however consumer-grade networks are often unstable, or not working at all.

ZADIG Smart can help profile your internet connection and boost your network resilience, improving work experience by load balancing your traffic between multiple cheap connections, with automatic failover between them in case of interruptions.

The Stage

Perched atop a secluded mountaintop, nestled in the embrace of nature’s tranquility, this telescope stands as a beacon of curiosity and exploration. This humble observatory, located in a remote and pristine location far from the bustling lights of civilization, offers a gateway to the cosmic wonders that adorn our night sky.

Manned by a dedicated team of astronomers and astrophysicists, the remote telescope serves as an invaluable tool for scientific discovery. With unwavering passion and tireless dedication, these experts utilize the telescope’s powerful capabilities to unlock the mysteries of the cosmos.

Connected to a global network of like-minded scientists and researchers, the remote telescope is not an isolated island of discovery. It serves as a vital node in a web of collaboration, where minds from different corners of the world converge to push the boundaries of human knowledge.

Week 1
Day 1		Week 1 Day 1 The Telescope is officially opened, and the infrastructure for the internet connection is completed.
Day 7		Day 7 Despite being officially activated and billed, the internet connection remains inactive, causing frustration and delays.
Week 2
Day 10		Week 2 Day 10 In order to continue their work, researchers resort to using their personal SIM cards for limited internet access, albeit with poor coverage.
Week 3
Day 15		Week 3 Day 15 The internet connection is finally activated, bringing hope for seamless research and collaboration.
Day 20		Day 20 The connection speed falls far below the contractual requirement. A support ticket is raised with the provider.
Day 21		Day 21 The support ticket is closed abruptly by the carrier, claiming no problems were found, even though the speed remains insufficient.
Week 5
Day 30		Week 5 Day 30 Frustrated by ongoing connectivity issues, researchers invest in SIM modems, finding them more reliable than mobile phone hotspots.
Week 6
Day 40		Week 6 Day 40 A technician is dispatched to the observatory following a series of complaint emails. Miraculously the connection speed improves.
Day 41		Day 41 The connection starts experiencing random disconnections, leading to the opening of more support tickets with the provider.
Week 9
Day 60		Week 9 Day 60 The carrier refuses to compensate for the lack of uptime as they argue there is no evidence of connection issues.
Week 10
Day 70		Week 10 Day 70 In a bid for a stable connection, the observatory opts for a satellite internet connection, which proves to be functional and reliable.
Week 11
Day 75		Week 11 Day 75 After weeks of persistent problems and lots of unanswered tickets, the lab decides to terminate the agreement.
Week 12
Day 80		Week 12 Day 80 The provider doesn't accept the termination request, insisting on payment because they believe that are no issues and grounds for terminate the agreement early.
Day 81		Day 81 The laboratory engages a lawyer to navigate the situation and find a resolution.
Week 13
Day 85		Week 13 Day 85 After careful examination of the case, the lawyer advises against filing a lawsuit due to the lack of solid evidence. It manages, however, to have the agreement terminated, but only with just a discounted fee.

The Consequencies

Time Loss

Having to deal with that awful customer services translated in a time loss of days, probably even weeks. Time is our most valuable asset, we should never waste it this way.

Productivity Reduction

The hotspot (and the 4G modem) helped the researchers to stay connected to the rest of the research community, however this solution was a suboptimal way. Obviously, this causes a productivity reduction.

Unanticipated Expenses

Astronomic research is always on a strict budget, often founded by universities or other similar entities. In this event the question is how much was wasted in modems, sat connection, legal support and so on?

ZADIG Smart
provides at least three solutions to stop this attacks

Designed to be a completed product, ZADIG Smart, can help you not only securing your network from attacks, but also from unrelated incidents.

Featuring a complete set of analytics, auto-failover capabilities and an efficient load balancer, Zadig SMART will make your network more reliable, and your life easier

Do you wish to prevent and eliminate these threats?

Network Stats

Precise and comprehensive network stats are essential for optimizing internet performance. Our monitoring system offers insights into key metrics like bandwidth utilization, latency, jitter, and packet loss. Analyze these stats to identify bottlenecks, troubleshoot latency issues, and detect packet loss patterns that impact network efficiency. Make informed decisions, optimize resource allocation, and address concerns proactively for a reliable internet connection.

Network Failover

Network outages disrupt operations and cause downtime. Our failover solution ensures seamless redundancy and automatic switch to a secondary connection if the primary fails. Mitigate the impact of network disruptions, maintain uninterrupted connectivity, and sustain critical business processes even during unexpected failures.

Uptime Monitor

Our specialized service tracks network uptime for SLA contestation and accountability. Monitor from the initial connection point to differentiate between internet and LAN issues. Contest SLA claims, provide evidence of network unreachability, and address potential downtime. Rest assured with accurate monitoring for swift troubleshooting and uninterrupted connectivity.